Getting in touch with the Blockspins-Casino.org.uk team
Start playingContact the Blockspins-Casino.org.uk editorial team
This page explains how to reach us at Blockspins-Casino.org.uk, the site you're reading now, and what we can and can't help with. We cover the games, bonus terms and payment rules published on Blockspins casino, and our inbox exists for questions about that content.
Write to us at [email protected] and expect a reply within 48 hours. Tell us which page you were reading and what looked unclear or out of date, and we'll check it against the operator's own published terms.
Questions about your account
We don't hold player accounts and can't see your balance, your deposit history or a pending withdrawal — that sits with Blockspins itself, not with us. For anything account-specific — a stuck withdrawal, a bonus that hasn't credited, a verification hold, a login problem — the operator's own live chat and email support are the right route, since only they can look at your account.
Before writing in anywhere, have the basics ready: the email address on the account, roughly when the issue happened, and any reference number shown on screen. A support query with those three details attached gets a useful first reply far faster than "my withdrawal isn't working".
Frequently asked questions
Can this site fix a withdrawal problem on my Blockspins account?
No. We publish information about the casino; we have no access to individual accounts, so an account issue needs to go to Blockspins' own support channels.
Does Blockspins-Casino.org.uk take a cut of my deposits or winnings?
No. We're an independent information site and don't process any payments, deposits or withdrawals ourselves.
What should I include in an email to your editorial inbox?
The page you were reading, the specific figure or term you're asking about, and what you think is wrong or missing. That's enough for us to check it.
How long does a reply from your team take?
We aim to answer within 48 hours. Account-specific questions sent to us will be redirected back to Blockspins' own support, which adds delay — going to them directly is faster.
If gambling has stopped feeling like entertainment, free and confidential support is available through GamCare and the National Gambling Helpline on 0808 8020 133 (free, 24/7), or via BeGambleAware.